Designing Serendipity

The Accidental News Explorer is a new type of news app for iPhone that celebrates chance encounters and serendipity.

The Knowledge Graph also helps us understand the relationships between things. Marie Curie is a person in the Knowledge Graph, and she had two children, one of whom also won a Nobel Prize, as well as a husband, Pierre Curie, who claimed a third Nobel Prize for the family. All of these are linked in our graph. It’s not just a catalog of objects; it also models all these inter-relationships. It’s the intelligence between these different entities that’s the key.

David Gelernter, a Yale professor and early supercomputing visionary, believes that computers will only serve us well when they can incorporate dream logic. “One of the hardest, most fascinating problems of this cyber-century is how to add ‘drift’ to the net,” he writes, “so that your view sometimes wanders (as your mind wanders when you’re tired) into places you hadn’t planned to go. Touching the machine brings the original topic back. We need help overcoming rationality sometimes, and allowing our thoughts to wander and metamorphose as they do in sleep.

If you offer too much choice, you end up replacing serendipity with fulfilled expectations.

Pure serendipity is not amenable to generation by a computer. The very moment I can plan or programme ‘serendipity’ it cannot be called serendipity anymore.

It’s harder to push the “Like” button on an article titled, “Darfur sees bloodiest month in two years.” In a personalized world, important but complex or unpleasant issues—the rising prison population, for example, or homelessness—are less likely to come to our attention at all.

It’s a cozy place, populated by our favorite people and things and ideas. If we never want to hear about reality TV (or a more serious issue like gun violence) again, we don’t have to—and if we want to hear about every movement of Reese Witherspoon, we can. If we never click on the articles about cooking, or gadgets, or the world outside our country’s borders, they simply fade away. We’re never bored. We’re never annoyed. Our media is a perfect reflection of our interests and desires.

In polls, a huge majority of us assume search engines are unbiased. But that may be just because they’re increasingly biased to share our own views. More and more, your computer monitor is a kind of one-way mirror, reflecting your own interests while algorithmic observers watch what you click.

Most of us assume that when we google a term, we all see the same results—the ones that the company’s famous Page Rank algorithm suggests are the most authoritative based on other pages’ links. But since December 2009, this is no longer true. Now you get the result that Google’s algorithm suggests is best for you in particular—and someone else may see something entirely different. In other words, there is no standard Google anymore.

Creative persons are not necessarily hyperactive. In fact, they often take rests and sleep a lot. But when they are working, their energy is under their own control. When necessary they can focus it like a laser beam. When it is not, they immediately start recharging their batteries. They consider the rhythm of activity followed by idleness or reflection very important for the success of their work.